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For technical support in your local language, please contact your local distributor first.

You can also reach us in Germany on the phone via our international number +49 (0)7152 398880 or simply send an email to

Please remember to provide as much information as possible about your problem. Cirtical information would be the used driver version, the software applications you are using, an accurate description of the problem (i.e. error messges) and the operating system you are using. It is strongly recommended to check our Knowledge Base / FAQ before contacting us.

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